Your IT department from the Help Desk to the virtual CTO

Let Mosaic take care of your technology with Managed IT Services.

  • One monthly, all inclusive fee
  • No more surprises
  • Constant monitoring and peace of mind
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Services

Mosaic's service offerings are continually evolving. Our customer-focused aproach
ensures we are always working on the right IT solution for your business needs.

Managed IT Services

As your IT Department, from the Help Desk to the virtual CTO, we will take care of your technology with Managed Services. One monthly charge for unlimited IT service, computer support, as well as 24x7 server monitoring.

Savings Consulting

Whether it's the people, processes or technology, every business is unique. Your IT strategy will be achieved throughout the planning, acquisition, and installation process, based on recommendations customized for you and your budget.

Onsite IT Support

Your low-maintenance and cloud-based environments still needs onsite service on occasion. Mosaic's team of technicians provide you with online, over-the-phone support and remote maintenance, plus when necessary, will provide onsite IT support service wherever you need it.

Infrastructure

Whether your entire infrastructure needs updating, or you just need a new workstation or server, Mosaic's team of experienced technicians will get you up and running quickly and efficiently. We provide business email that's under your own domain name, hosted locally or securely in the cloud.

Networking

Your dependency on a fast, secure and reliable Internet connection is a basic necessity. Mosaic can carry out a network assessment to determine where your bottlenecks and vulnerabilities are — then provide an office networking solution that is tailored to your requirements and budget.

Disaster Recovery

Planning for disaster is a necessary insurance policy. Let Mosaic help you design, develop, and test recovery plans, including automatic, offsite data backups to a secure data centre. Our technicians have hands-on experience restoring data after ransomware attacks such as CryptoLocker and Cryptowall

Home Services

Mosaic IT is your one-stop shop for computer maintenance and repair. If your computer has a virus or just wont boot, we have you covered. Wondering about upgrading to Windows 10? Want to get a new computer but need help with the technology? Talk to us first. We offer advice and service right in your own home, and all at reduced hourly rates.

About Us

IT is not our job, it's our passion.


Island owned and operated, Mosaic has a team of experienced and talented IT professionals, dedicated to excellent customer service. A business analysis of your current IT infrastructure will help us work with you to realize short-term goals and to create a long-term plan. Proactive management of your IT infrastructure will ensure that your technical environment is growing as rapidly as your business.

This is what you can expect from us:

Live the Company Values

We want everyone who comes in contact with us to know that we do things the right way at Mosaic IT. We don't take short cuts.

Focus on Excellence

The job isn't done until it's done right, followed up on, and we have confirmation that our customer is happy with the result.

Act With Speed

All support requests are dealt with 24x7 based on your assessment of risk to your business. We're on call.

Communicate Openly

We answer our phones. You wont get an automated attendant at Mosaic. We don't engage in tech-talk unless that's your comfort zone.

Collaborate Across the Community

If we don't do what you need — we know someone who does. Mosaic has a trusted relationship with other service providers such as programmers, web developers, graphic designers, telephony experts, data cable infrastructure professionals, and more. If you are an independent contractor and are interested in building a relationship with Mosaic, please get in touch.

Part of the Community:

As well as providing IT support to businesses and industry in the mid-Island region, Mosaic supports many non-profit organizations. These are just few:

The 1st annual MosaiCON gaming convention was awesome, and we can't wait to hold a bigger, better event next summer! All of us at Mosaic IT hope to see you all again, summer 2016

VISIT THE MOSAICON WEBSITE

Get In Touch With Us

We would be happy to talk to you. We offer a free initial consultation. Send a message to arrange a visit here or at your place of business.



 250-591-1777